Why join the Evoluderm team?
At Evoluderm, we’ve been fostering a love of daily skincare for 20 years. Our brand stands out for its generosity and sincerity, with a rich and diverse product line. Above all, Evoluderm is a company committed to offering high-quality products, made in France, to meet everyone’s needs. If you share our values and want to be part of an exciting adventure in the cosmetics industry, Evoluderm is the place where you can grow within a dynamic, creative, and close-knit team.
Main Responsibilities:
Asa Sales Administration Assistant, reporting to the Sales Administration Manager and serving as her right-hand person, you will play a key role in managing customer relations and tracking orders. Your responsibilities will include, among other things:
- Enter and manage the customer orders you are responsible for.
- Checking product availability and informing customers about availability dates.
- Planning and monitoring order fulfillment in coordination with the logistics teams (weekly schedule).
- Management of the documentation required for the preparation and shipment of orders.
- Arranging transportation or informing customers about the availability of merchandise.
- Handling customer disputes and tracking returned merchandise.
- Managing operations within your scope.
- Reporting to management via KPIs and activity reports.
- Coordinate deliveries with the warehouse and carriers according to customer requirements.
Desired Qualifications:
You have at least 4 years of experience in a similar position.
- You have a thorough command of Excel and ERP systems (knowledge of SAP Business One would be a plus).
- You are known for your organizational skills, your ability to manage priorities, and your excellent interpersonal skills.
- You are an outstanding communicator and know how to interact effectively with clients and internal teams.
- Fluency inEnglish is required for this position.
All of our positions are open to people with disabilities. We do everything we can to foster a work environment that is inclusive and accessible to everyone.
